Quality Dimensions of Intellectual Capital in Serbian Fruit Industry
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2017
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The aim of this research was to analyze intellectual capital in Serbian fruit companies with respect to size, fruit sector, and certification status. Representatives from 75 companies were interviewed. Survey data were analyzed through 56 items, grouped into three sub-categories of intellectual capital: human capital, structural capital, and relational capital. This study provides insight into how the fruit industry in a developing country perceives intellectual capital and demonstrates the use of developed models from other industries in the food industry. The novelty of this approach was the dimension reduction of intellectual capital factors into two distinct directions, namely, customer quality' and stakeholder quality', confirming quality as a dominant basis for both customers and stakeholders. Micro companies and non-certified companies are focused on customers, while medium-sized and certified companies are focused on satisfying requirements from all stakeholders. This study pro...vides insight for engineering managers engaged in using intellectual capital models in the food/fruit industry. The presented model explores the potential of intellectual capital in determining quality improvement opportunities and improving company performance.
Ključne reči:
Intellectual Capital / QualityIzvor:
Engineering Management Journal, 2017, 29, 3, 154-164Izdavač:
- Taylor & Francis Ltd, Abingdon
DOI: 10.1080/10429247.2017.1339582
ISSN: 1042-9247
WoS: 000410908700004
Scopus: 2-s2.0-85026920425
Institucija/grupa
Poljoprivredni fakultetTY - JOUR AU - Djekić, Ilija AU - Dimitrijević, Bojan AU - Tomić, Nikola PY - 2017 UR - http://aspace.agrif.bg.ac.rs/handle/123456789/4494 AB - The aim of this research was to analyze intellectual capital in Serbian fruit companies with respect to size, fruit sector, and certification status. Representatives from 75 companies were interviewed. Survey data were analyzed through 56 items, grouped into three sub-categories of intellectual capital: human capital, structural capital, and relational capital. This study provides insight into how the fruit industry in a developing country perceives intellectual capital and demonstrates the use of developed models from other industries in the food industry. The novelty of this approach was the dimension reduction of intellectual capital factors into two distinct directions, namely, customer quality' and stakeholder quality', confirming quality as a dominant basis for both customers and stakeholders. Micro companies and non-certified companies are focused on customers, while medium-sized and certified companies are focused on satisfying requirements from all stakeholders. This study provides insight for engineering managers engaged in using intellectual capital models in the food/fruit industry. The presented model explores the potential of intellectual capital in determining quality improvement opportunities and improving company performance. PB - Taylor & Francis Ltd, Abingdon T2 - Engineering Management Journal T1 - Quality Dimensions of Intellectual Capital in Serbian Fruit Industry EP - 164 IS - 3 SP - 154 VL - 29 DO - 10.1080/10429247.2017.1339582 ER -
@article{ author = "Djekić, Ilija and Dimitrijević, Bojan and Tomić, Nikola", year = "2017", abstract = "The aim of this research was to analyze intellectual capital in Serbian fruit companies with respect to size, fruit sector, and certification status. Representatives from 75 companies were interviewed. Survey data were analyzed through 56 items, grouped into three sub-categories of intellectual capital: human capital, structural capital, and relational capital. This study provides insight into how the fruit industry in a developing country perceives intellectual capital and demonstrates the use of developed models from other industries in the food industry. The novelty of this approach was the dimension reduction of intellectual capital factors into two distinct directions, namely, customer quality' and stakeholder quality', confirming quality as a dominant basis for both customers and stakeholders. Micro companies and non-certified companies are focused on customers, while medium-sized and certified companies are focused on satisfying requirements from all stakeholders. This study provides insight for engineering managers engaged in using intellectual capital models in the food/fruit industry. The presented model explores the potential of intellectual capital in determining quality improvement opportunities and improving company performance.", publisher = "Taylor & Francis Ltd, Abingdon", journal = "Engineering Management Journal", title = "Quality Dimensions of Intellectual Capital in Serbian Fruit Industry", pages = "164-154", number = "3", volume = "29", doi = "10.1080/10429247.2017.1339582" }
Djekić, I., Dimitrijević, B.,& Tomić, N.. (2017). Quality Dimensions of Intellectual Capital in Serbian Fruit Industry. in Engineering Management Journal Taylor & Francis Ltd, Abingdon., 29(3), 154-164. https://doi.org/10.1080/10429247.2017.1339582
Djekić I, Dimitrijević B, Tomić N. Quality Dimensions of Intellectual Capital in Serbian Fruit Industry. in Engineering Management Journal. 2017;29(3):154-164. doi:10.1080/10429247.2017.1339582 .
Djekić, Ilija, Dimitrijević, Bojan, Tomić, Nikola, "Quality Dimensions of Intellectual Capital in Serbian Fruit Industry" in Engineering Management Journal, 29, no. 3 (2017):154-164, https://doi.org/10.1080/10429247.2017.1339582 . .