TY  - GEN
AU  - Miloradovic, Zorana
AU  - Kovacevic, Jovana
AU  - Miocinovic, Jelena
AU  - Djekic, Ilija
AU  - Kljajevic, Nemanja
AU  - Smigic, Nada
PY  - 2024
UR  - http://aspace.agrif.bg.ac.rs/handle/123456789/6945
AB  - The objective of this study was to identify the requirements needed for selling dairy products 
through e-commerce, as well as current gaps and challenges that exist for small scale dairy 
processors (SSDPs), and need to be addressed in order to comply with those requirements. A 
mixed method research design was used for training needs assessment. Qualitative (in-depth 
interview with 7 online platform representatives (OPRs)) and quantitative approach (survey 
questionnaire with 58 SSDPs) were conducted. Interview transcripts were coded and codes were 
grouped into seven themes. Hierarchical cluster analysis was applied to 146 answers from 58 
SSDPs. They were divided into 4 clusters. Mean sums of responses between clusters were 
compared by Mann-Whitney U test. OPRs suggested that SSDPs should be provided with tools and 
resources to help them achieve food safety and quality targets, as well as practical knowledge and 
skills. They reported that it is crucial to find a solution for the cold chain transportation, for 
maintaining consistent product quality. Survey results showed that SSDPs use kitchen equipment 
(79.3%) and kitchen cleaning products (81.0%) for dairy processing. In total, 43.1% process raw 
milk and only 24.1% have product label on the package. Only members of cluster 3 and 4 sell 
their products online (73.7% and 90.0%, respectively), mostly using their own social media 
platforms (57.9% and 60.0%, respectively), transporting products to end buyers by themselves in 
hand refrigerators (47.4% and 70.0%, respectively). By analyzing the differences among clusters 
of SSDPs, trainings can be tailored to the characteristics and knowledge gaps of each group.
PB  - ELSEVIER
T2  - Heliyon
T1  - E-commerce readiness and training needs of small-scale dairy  processors in Serbia: Understanding barriers and knowledge gaps - SUPPLEMENTARY DATA
IS  - 10
DO  - 10.1016/j.heliyon.2024.e27442
ER  - 

@misc{
author = "Miloradovic, Zorana and Kovacevic, Jovana and Miocinovic, Jelena and Djekic, Ilija and Kljajevic, Nemanja and Smigic, Nada",
year = "2024",
abstract = "The objective of this study was to identify the requirements needed for selling dairy products 
through e-commerce, as well as current gaps and challenges that exist for small scale dairy 
processors (SSDPs), and need to be addressed in order to comply with those requirements. A 
mixed method research design was used for training needs assessment. Qualitative (in-depth 
interview with 7 online platform representatives (OPRs)) and quantitative approach (survey 
questionnaire with 58 SSDPs) were conducted. Interview transcripts were coded and codes were 
grouped into seven themes. Hierarchical cluster analysis was applied to 146 answers from 58 
SSDPs. They were divided into 4 clusters. Mean sums of responses between clusters were 
compared by Mann-Whitney U test. OPRs suggested that SSDPs should be provided with tools and 
resources to help them achieve food safety and quality targets, as well as practical knowledge and 
skills. They reported that it is crucial to find a solution for the cold chain transportation, for 
maintaining consistent product quality. Survey results showed that SSDPs use kitchen equipment 
(79.3%) and kitchen cleaning products (81.0%) for dairy processing. In total, 43.1% process raw 
milk and only 24.1% have product label on the package. Only members of cluster 3 and 4 sell 
their products online (73.7% and 90.0%, respectively), mostly using their own social media 
platforms (57.9% and 60.0%, respectively), transporting products to end buyers by themselves in 
hand refrigerators (47.4% and 70.0%, respectively). By analyzing the differences among clusters 
of SSDPs, trainings can be tailored to the characteristics and knowledge gaps of each group.",
publisher = "ELSEVIER",
journal = "Heliyon",
title = "E-commerce readiness and training needs of small-scale dairy  processors in Serbia: Understanding barriers and knowledge gaps - SUPPLEMENTARY DATA",
number = "10",
doi = "10.1016/j.heliyon.2024.e27442"
}

Miloradovic, Z., Kovacevic, J., Miocinovic, J., Djekic, I., Kljajevic, N.,& Smigic, N.. (2024). E-commerce readiness and training needs of small-scale dairy  processors in Serbia: Understanding barriers and knowledge gaps - SUPPLEMENTARY DATA. in Heliyon
ELSEVIER.(10).
https://doi.org/10.1016/j.heliyon.2024.e27442

Miloradovic Z, Kovacevic J, Miocinovic J, Djekic I, Kljajevic N, Smigic N. E-commerce readiness and training needs of small-scale dairy  processors in Serbia: Understanding barriers and knowledge gaps - SUPPLEMENTARY DATA. in Heliyon. 2024;(10).
doi:10.1016/j.heliyon.2024.e27442 .

Miloradovic, Zorana, Kovacevic, Jovana, Miocinovic, Jelena, Djekic, Ilija, Kljajevic, Nemanja, Smigic, Nada, "E-commerce readiness and training needs of small-scale dairy  processors in Serbia: Understanding barriers and knowledge gaps - SUPPLEMENTARY DATA" in Heliyon, no. 10 (2024),
https://doi.org/10.1016/j.heliyon.2024.e27442 . .

TY  - JOUR
AU  - Miloradovic, Zorana
AU  - Kovacevic, Jovana
AU  - Miocinovic, Jelena
AU  - Djekic, Ilija
AU  - Kljajevic, Nemanja
AU  - Smigic, Nada
PY  - 2024
UR  - http://aspace.agrif.bg.ac.rs/handle/123456789/6944
AB  - The objective of this study was to identify the requirements needed for selling dairy products 
through e-commerce, as well as current gaps and challenges that exist for small scale dairy 
processors (SSDPs), and need to be addressed in order to comply with those requirements. A 
mixed method research design was used for training needs assessment. Qualitative (in-depth 
interview with 7 online platform representatives (OPRs)) and quantitative approach (survey 
questionnaire with 58 SSDPs) were conducted. Interview transcripts were coded and codes were 
grouped into seven themes. Hierarchical cluster analysis was applied to 146 answers from 58 
SSDPs. They were divided into 4 clusters. Mean sums of responses between clusters were 
compared by Mann-Whitney U test. OPRs suggested that SSDPs should be provided with tools and 
resources to help them achieve food safety and quality targets, as well as practical knowledge and 
skills. They reported that it is crucial to find a solution for the cold chain transportation, for 
maintaining consistent product quality. Survey results showed that SSDPs use kitchen equipment 
(79.3%) and kitchen cleaning products (81.0%) for dairy processing. In total, 43.1% process raw 
milk and only 24.1% have product label on the package. Only members of cluster 3 and 4 sell 
their products online (73.7% and 90.0%, respectively), mostly using their own social media 
platforms (57.9% and 60.0%, respectively), transporting products to end buyers by themselves in 
hand refrigerators (47.4% and 70.0%, respectively). By analyzing the differences among clusters 
of SSDPs, trainings can be tailored to the characteristics and knowledge gaps of each group.
PB  - ELSEVIER
T2  - Heliyon
T1  - E-commerce readiness and training needs of small-scale dairy  processors in Serbia: Understanding barriers and knowledge gaps
IS  - 10
DO  - 10.1016/j.heliyon.2024.e27442
ER  - 

@article{
author = "Miloradovic, Zorana and Kovacevic, Jovana and Miocinovic, Jelena and Djekic, Ilija and Kljajevic, Nemanja and Smigic, Nada",
year = "2024",
abstract = "The objective of this study was to identify the requirements needed for selling dairy products 
through e-commerce, as well as current gaps and challenges that exist for small scale dairy 
processors (SSDPs), and need to be addressed in order to comply with those requirements. A 
mixed method research design was used for training needs assessment. Qualitative (in-depth 
interview with 7 online platform representatives (OPRs)) and quantitative approach (survey 
questionnaire with 58 SSDPs) were conducted. Interview transcripts were coded and codes were 
grouped into seven themes. Hierarchical cluster analysis was applied to 146 answers from 58 
SSDPs. They were divided into 4 clusters. Mean sums of responses between clusters were 
compared by Mann-Whitney U test. OPRs suggested that SSDPs should be provided with tools and 
resources to help them achieve food safety and quality targets, as well as practical knowledge and 
skills. They reported that it is crucial to find a solution for the cold chain transportation, for 
maintaining consistent product quality. Survey results showed that SSDPs use kitchen equipment 
(79.3%) and kitchen cleaning products (81.0%) for dairy processing. In total, 43.1% process raw 
milk and only 24.1% have product label on the package. Only members of cluster 3 and 4 sell 
their products online (73.7% and 90.0%, respectively), mostly using their own social media 
platforms (57.9% and 60.0%, respectively), transporting products to end buyers by themselves in 
hand refrigerators (47.4% and 70.0%, respectively). By analyzing the differences among clusters 
of SSDPs, trainings can be tailored to the characteristics and knowledge gaps of each group.",
publisher = "ELSEVIER",
journal = "Heliyon",
title = "E-commerce readiness and training needs of small-scale dairy  processors in Serbia: Understanding barriers and knowledge gaps",
number = "10",
doi = "10.1016/j.heliyon.2024.e27442"
}

Miloradovic, Z., Kovacevic, J., Miocinovic, J., Djekic, I., Kljajevic, N.,& Smigic, N.. (2024). E-commerce readiness and training needs of small-scale dairy  processors in Serbia: Understanding barriers and knowledge gaps. in Heliyon
ELSEVIER.(10).
https://doi.org/10.1016/j.heliyon.2024.e27442

Miloradovic Z, Kovacevic J, Miocinovic J, Djekic I, Kljajevic N, Smigic N. E-commerce readiness and training needs of small-scale dairy  processors in Serbia: Understanding barriers and knowledge gaps. in Heliyon. 2024;(10).
doi:10.1016/j.heliyon.2024.e27442 .

Miloradovic, Zorana, Kovacevic, Jovana, Miocinovic, Jelena, Djekic, Ilija, Kljajevic, Nemanja, Smigic, Nada, "E-commerce readiness and training needs of small-scale dairy  processors in Serbia: Understanding barriers and knowledge gaps" in Heliyon, no. 10 (2024),
https://doi.org/10.1016/j.heliyon.2024.e27442 . .